NYSEKLARWhat Klarna is doing with AI
Every Klarna listing in the directory: results. Each one links to its primary source and says what the evidence does and doesn't prove.
Company website: klarna.com
1 listing
- 80%ResultAI assistant handled 80% of customer service chats in 2025
Klarna's 2025 annual report says its assistant, launched with OpenAI, handled 80% of customer service chats in 2025, based on company chat logs.